XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Norouzi Y, Ghasemian G, zaree E. The Role of Intellectual Capital in the Performance of Public Library Staff in the West Azarbaijan. Research on Information Science and Public Libraries 2019; 25 (2) :349-366
URL: http://publij.ir/article-1-1892-en.html
, ynorouzi@gmail.com
Abstract:   (3788 Views)
Purpose: To identify the role of the components of intellectual capital (human, structural and relational) in the performance of employees of the public libraries of the Western Azarbaijan Province in Iran.
Method: The current research is an applied study in terms of purpose and a descriptive-correlational study in terms of the data collection and analysis method. The statistical population of the research consists of 199 staff of the West Azarbaijan Province's public libraries. To collect data, the Bontis (1998) standard questionnaires on intellectual capital management and Hersey and Blanchard's questionnaire (1992) on employee performance were used with a 5-point Likert scale which contains items such as "knowledge and skills", "perception or imagination of role" and "organizational support". Normality of the data was established at the confidence level of %95 by the Kolmogorov-Smirnov test. The data obtained were analyzed by using descriptive and inferential methods operated by SPSS software.
Findings: The results of linear regression analysis showed that human capital and structural capital could account for 6 percent of the employee performance variable, but was found the changes in the employee performance were not significantly associated with the changes in the relational capital. The results also indicate that the efficiency and effectiveness of the public libraries in Western Azarbaijan Province increase by paying more attention to the human and structure capitals and eliminating the barriers to improve the relational (i.e. customer) capital.
Originality/value: The findings showed that attention to the important role of intellectual capital in managerial, technical, social and economic development in public libraries can be decisive. Furthermore, intellectual capital enables the development of inovation in information technology and digital media in libraries and also enables the better service to members.
 
Full-Text [PDF 1041 kb]   (1653 Downloads)    
Type of Study: quantitative |
Received: 2017/11/10 | Accepted: 2018/02/27 | Published: 2019/10/16

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Research on Information Science and Public Libraries

Designed & Developed by : Yektaweb