Volume 28, Issue 3 (11-2022)                   2022, 28(3): 274-290 | Back to browse issues page

XML Persian Abstract Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Riahinia N, Azimi A, Haseli D. Public libraries’ services, potentials, opportunities and challenges in providing health information: A systematic review. Research on Information Science and Public Libraries 2022; 28 (3) :274-290
URL: http://publij.ir/article-1-2411-en.html
Kharazmi University , riahinia@khu.ac.ir
Abstract:   (1377 Views)
Purpose: The current research was conducted with the aim of identifying the types of services, opportunities, capacities and challenges of public libraries in providing health information from the texts of this field.
Method: The research method is a systematic literature review, and the systematic study framework of Kitchenham and Charters was used to carry out it. By identifying the databases and query terms, searches were conducted and finally, by refining the sources and applying the entry and exit criteria to the research, 37 sources in English and 3 sources in Farsi were entered into the systematic review. The research tool was a checklist type. The information obtained by summarizing the contents is presented in the form of a table.
Findings: The results show that the types of services include six general categories of health information, social determinants of health, health literacy education, direct provision of health services, promotion of physical mobility, and alternative and complementary care services. Capacities were categorized into four general categories: human resources, resources, library functions, and fundamental values of libraries. The opportunities included four general categories: using the capacity of other organizations, strengthening human resources, providing a place to provide health services, and increasing community resilience in crises. Finally, the challenges included: nature of the issue, libraries policy, budget, resources, equipment and technology, space, services, inter-organizational cooperation, specialized human resources, communication with clients, and client problems.
Originality/Value: Considering the status of providing health information services in Irans public libraries service portfolio, awareness of the types of services, capacities, opportunities, and challenges of public libraries in the world in providing health information to citizens is useful for designing or providing health information services in Iranian libraries.
Full-Text [PDF 662 kb]   (505 Downloads)    
Type of Study: qualitative | Subject: Libraries Services
Received: 2022/05/25 | Accepted: 2022/09/12 | Published: 2022/10/31

1. Ahmad, F., Hudak, P. L., Bercovitz, K., Hollenberg, E., & Levinson, W. (2006). Are physicians ready for patients with Internet-based health information? Journal of medical internet research, 8(3), e22.
2. Alajmi, B. M., & Albudaiwi, D. (2021). Response to COVID-19 pandemic: where do public libraries stand? Public Library Quarterly, 40(6), 540-556.
3. Alimohammadzade, K., & Mohebi, S. (2013). Systematic Review of Research Papers in the Recent Three Decades on the “Reasons of Cesarean Section” and Population Health Management Strategies in Iran. Women's Strategic Studies, 16(3), 7-57. (in Persian)
4. Archila, P. A., Danies, G., Molina, J., Truscott de Mejía, A. M., & Restrepo, S. (2021). Towards Covid-19 literacy. Science & Education, 30(4), 785-808.
5. Becker, S., Crandall, M. D., Fisher, K. E., Kinney, B., Landry, C., & Rocha, A. (2010). Opportunity for All: How the American Public Benefits from Internet Access at US Libraries. Institute of Museum and Library Services.
6. Borman, C. B., & McKenzie, P. J. (2005). Trying to help without getting in their faces: Public library staff descriptions of providing consumer health information. Reference & User Services Quarterly, 133-146.
7. Calvano, M., & Needham, G. (1996). Public empowerment through accessible health information. Bulletin of the Medical Library Association, 84(2), 253.
8. Danhoundo, G., Whistance‐Smith, D., Lemoine, D., & Konkin, J. (2019). Provision of consumer health information in Alberta's rural public libraries. Health Information & Libraries Journal, 36(1), 41-59.
9. DeGuzman, P. B., Jain, N., & Loureiro, C. G. (2022). Public libraries as partners in telemedicine delivery: a review and research agenda. Public Library Quarterly, 41(3) 1-12.
10. Elia, H. (2019). Public libraries supporting health and wellness: A literature review. School of information student research journal, 9(2), 7.
11. Eysenbach, G., & Köhler, C. (2002). How do consumers search for and appraise health information on the world wide web? Qualitative study using focus groups, usability tests, and in-depth interviews. Bmj, 324(7337), 573-577.
12. Flaherty, M. G. (2009). Outreach for rural public library staff: an effective means for consumer health information dissemination. In 75th IFLA general conference, Milan, ItMy.
13. Flaherty, M. G. (2013). Consumer health information provision in rural public libraries: A comparison of two library systems. The Library Quarterly, 83(2), 155-165.
14. Flaherty, M. G. (2016). From Google to MedlinePlus: The wide range of authoritative health information provision in public libraries. Library & Information Science Research, 38(2), 101-107.
15. Flaherty, M. G., & Luther, M. E. (2011). A pilot study of health information resource use in rural public libraries in upstate New York. Public Library Quarterly, 30(2), 117-131.
16. Flaherty, M. G., & Miller, D. (2016). Rural public libraries as community change agents: Opportunities for health promotion. Journal of Education for Library and Information Science, 57(2), 143-150.
17. Flaherty, M. G., & Kaplan, S. J. (2016). Health information: Print materials assessment in public libraries. Reference Services Review, 44(2), 163-177.
18. Gillaspy, M. L. (2000). Starting a consumer health information service in a public library. Public Library Quarterly, 18(3-4), 5-19.
19. Gillaspy, M. L. (2005). Factors affecting the provision of consumer health information in public libraries: The last five years. Library trends, 53(3), 480-495.
20. Gollop, C. J. (1997). Health information-seeking behavior and older African American women. Bulletin of the Medical Library Association, 85(2), 141.
21. Harris, R., Wathen, C. N., & Chan, D. (2005). Public library responses to a consumer health inquiry in a public health crisis: The SARS experience in Ontario. Reference & User Services Quarterly, 147-154.
22. Hicken, M. (2004). ‘To each according to his needs’: public libraries and socially excluded people. Health Information & Libraries Journal, 21, 45-53.
23. Joulahi, L., Babalhavaeji, F., & Hariri, N. (2016). Health promotion by setting up medical and health information services in public libraries: A qualitative approach. The Scientific Journal of Rehabilitation Medicine, 5(2), 9-19. https://doi.org/10.22037/jrm.2016.1100195. (in Persian)
24. Khosravi, A., Mahmoodi, N., Basirian jahromi, R., Hajivandi, A. (2018). A New approach to Public Libraries in Providing Health Information Services: A Case Study of Public Libraries Located in Bushehr. Library and Information Science Research, 7(2), 23-40. doi: 10.22067/riis.v7i2.60555. (in Persian)
25. Kiscaden, E., Newman, B., Malachowski, M., & Martin, C. (2019). Developing an Online Consumer Health Course for Public Library Staff. Journal of consumer health on the Internet, 23(3), 249-260.
26. Kitchenham, B., & Charters, S. (2007). Guidelines for performing systematic literature reviews in software engineering.
27. Kitchens, B., Harle, C. A., & Li, S. (2014). Quality of health-related online search results. Decision Support Systems, 57, 454-462.
28. Lenstra, N. (2018). The experiences of public library staff developing programs with physical activities: An exploratory study in North Carolina. The Library Quarterly, 88(2), 142-159.
29. Lenstra, N., & Carlos, J. (2019). Public libraries and walkable neighborhoods. International journal of environmental research and public health, 16(10), 1780.
30. Linnan, L. A., Wildemuth, B. M., Gollop, C., Hull, P., Silbajoris, C., & Monnig, R. (2004). Public librarians as a resource for promoting health: results from the Health for Everyone in Libraries Project (HELP) librarian survey. Health Promotion Practice, 5(2), 182-190.
31. Luo, L. (2018). Health information programming in public libraries: a content analysis. Public Library Quarterly, 37(3), 233-247.
32. Luo, L., & Park, V. T. (2013). Preparing public librarians for consumer health information service: A nationwide study. Library & Information Science Research, 35(4), 310-317.
33. Marcus, E. N. (2006). The silent epidemic-the health effects of illiteracy. New England Journal of Medicine, 355(4), 339.
34. McDaniel, J., Babcock-Ellis, A., & Hernandez, J. (2011, August). Bridging health information services gaps through community outreach programs at the public library. In 77th IFLA General Conference and Assembly (pp. 13-18).
35. Morgan, A. U., D’Alonzo, B. A., Dupuis, R., Whiteman, E. D., Kallem, S., McClintock, A., ... & Cannuscio, C. C. (2018). Public library staff as community health partners: training program design and evaluation. Health Promotion Practice, 19(3), 361-368.
36. Morgan, A. U., Dupuis, R., D’Alonzo, B., Johnson, A., Graves, A., Brooks, K. L., ... & Cannuscio, C. C. (2016). Beyond books: Public libraries as partners for population health. Health Affairs, 35(11), 2030-2036.
37. Murray, S. (2008). Consumer health information services in public libraries in Canada and the US. Journal of the Canadian Health Libraries Association/Journal de l'Association des bibliothèques de la santé du Canada, 29(4), 141-143.
38. National Library of Medicine (2021). Health information. Accessible at: http://www.nlm.nih.gov/hinfo.html
39. Noh, Y., Baek, M. K., & Ro, J. Y. A Study on the Establishment of Integrated Health Information Service Model of Public Libraries. 11(30), 1-19.
40. Okhovati, M., Sharifpoor, E., Hamzeh Zadeh., M., Shahsavari, M., & Soltan shahi, M., (2016). The role of public libraries on Kerman health information-seeking behavior. Journal of Health and Biomedical Informatics, 3(1), 48-56. (in Persian)
41. Parker, R., & Kreps, G. L. (2005). Library outreach: overcoming health literacy challenges. Journal of the Medical Library Association, 93(4 Suppl), S81.
42. People, H. (2020). Topics and objectives-oral health [Internet]. Washington, DC: US Department of Health and Human Services. Oral health.
43. Philbin, M. M., Parker, C. M., Flaherty, M. G., & Hirsch, J. S. (2019). Public libraries: A community-level resource to advance population health. Journal of community health, 44(1), 192-199.
44. Quist, S. (1996). Developing a Consumer Health Information Service: A Practical Guide. Bulletin of the Medical Library Association, 84(3), 446.
45. Rubenstein, E. (2016). Knowing how to help: providing health information in public libraries. Journal of Consumer Health on the Internet, 20(3), 114-129.
46. Rubenstein, E. L. (2018). “I Want to Provide Patrons with Good Information”: Public Library Staff as Health Information Facilitators. The Library Quarterly, 88(2), 125-141.
47. Rubenstein, E. L., Burke, S. K., D'Arpa, C., & Lenstra, N. (2021). Health Equity and Small and Rural Public Libraries During COVID‐19. Proceedings of the Association for Information Science and Technology, 58(1), 827-829.
48. Schäfer, M., Stark, B., Werner, A. M., Tibubos, A. N., Reichel, J. L., Pfirrmann, D., ... & Dietz, P. (2021). Health information seeking among university students before and during the corona crisis—findings from Germany. Frontiers in Public Health, 8, 616603.
49. Shi, Y., & Luo, L. (2020). Meeting Chinese older adults’ health information needs: the role of public libraries. The Library Quarterly, 90(3), 332-348.
50. Simon, M. A., O’Brian, C. A., Nava, M., Dahdouh, R., Wafford, Q. E., Mack, S., & Holmes, K. L. (2021). Public libraries as key partners for advancing health equity. American journal of public health, 111(1), 40-42.
51. Vårheim, A. (2011). Gracious space: Library programming strategies towards immigrants as tools in the creation of social capital. Library & Information Science Research, 33(1), 12-18.
52. Wessel, C. B., Wozar, J. A., & Epstein, B. A. (2003). The role of the academic medical center library in training public librarians. Journal of the Medical Library Association, 91(3), 352.
53. Whiteman, E. D., Dupuis, R., Morgan, A. U., D’Alonzo, B., Epstein, C., Klusaritz, H., & Cannuscio, C. C. (2018). Public libraries as partners for health. Preventing chronic disease, 15, E64.
54. Wood, F. B., Lyon, B., Schell, M. B., Kitendaugh, P., Cid, V. H., & Siegel, E. R. (2000). Public library consumer health information pilot project: results of a National Library of Medicine evaluation. Bulletin of the Medical Library Association, 88(4), 314.
55. Worstall, T. (2014). Close the libraries and buy everyone an Amazon Kindle unlimited subscription. Forbes Magazine.
56. Xie, B., & Bugg, J. M. (2009). Public library computer training for older adults to access high-quality Internet health information. Library & information science research, 31(3), 155-162.
57. Yi, Y. J. (2015). Consumer health information behavior in public libraries: A qualitative study. The Library Quarterly, 85(1), 45-63.
58. Zanal Abidin, N. S., Shaifuddin, N., & Wan Mohd Saman, W. S. (2021). Systematic Literature Review of the Bibliotherapy Practices in Public Libraries in Supporting Communities’ Mental Health and Wellbeing. Public Library Quarterly, 1-17. https://doi.org/10.1080/01616846.2021.2009291
59. Zhao, Y., & Zhang, J. (2017). Consumer health information seeking in social media: a literature review. Health Information & Libraries Journal, 34(4), 268-283.

Add your comments about this article : Your username or Email:

Send email to the article author

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2023 CC BY-NC 4.0 | Research on Information Science and Public Libraries

Designed & Developed by : Yektaweb