XML Persian Abstract Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Mozafari L, Jowkar T. Tacit Knowledge Sharing among Public Librarians: Case of Fars Province. Research on Information Science & Public Libraries. 2020; 26 (1) :17-43
URL: http://publij.ir/article-1-2030-en.html
, t.jowkar@shirazu.ac.ir
Abstract:   (2256 Views)
Purpose: A library and information specialist cannot rely only on his academic views. He can perform his job successfully only when he has access to his colleagueschr('39') scientific knowledge which is based on their experiences and uses it alongside his own knowledge. Therefore, it is essential and necessary to identify the ways of transferring the tacit knowledge of librarians and the factors affecting this transfer in order to improve the current conditions. Thus, The purpose of the present study is to identify the methods of tacit knowledge transfer and sharing and factors affecting it among the librarians of public libraries in Fars Province.
Method: This study is an applied research that was conducted by the survey method. The research population included all 400 librarians of the public libraries in Fars Province, from whom 190 librarians were selected by using simple random sampling. The data collection tool was a questionnaire. The validity of this questionnaire was measured by asking for the opinions of information science specialists and its reliability was confirmed by Cronbach chr('39')s alpha coefficient (α= 0.82 ). Furthermore, the SPSS (v.21) and Microsoft Excel (2016) were applied to analyze the data. Prioritization of the methods of tacit knowledge transfer and the factors affecting it were performed using the Kruskal-Wallis test, and the multiple linear regression and its coefficients were used to measure the relationships between the influential factors and the demographic characteristics of librarians.
Findings: The results indicated that the most important methods of transferring knowledge between librarians of public libraries in Fars Province were verbal communication between library staff and their participation in in-service training courses, respectively. From the perspective of respondents, all three factors, including personal, organizational and technological, affect the tacit knowledge transfer; The need for a proper reward system (among the organizational factors), access to Internet (among the technological factors) and maintaining the job position (among the personal factors) have been the most important factors from the viewpoint of librarians. However, in the overall comparison, organizational factors were assigned the highest score and personal factors were assigned the lowest score by the librarians. Results of the regression equation also confirmed the existence of a significant relationship between the librarianschr('39') age and gender and the technological factors.
Originality/value: So far, no research has been conducted within the country on the methods of tacit knowledge transfer and the factors affecting it among the librarians of public libraries. Therefore, the current research can pave the way for other studies in this field. In addition, among the studied factors, organizational factors and then technological factors were assigned the highest scores by librarians. Paying attention to these results can be useful in the short and long term planning of Iran Public Libraries Foundation in order to facilitate and reinforce tacit knowledge transfer among librarians. Furthermore, the results of the research showed that the existence of joint agreements and programs between Iran Public Libraries Foundation and universities, educational and research centers in order to hold different training courses can be effective in facilitating knowledge sharing.
Keywords: Knowledge sharing, Tacit knowledge transfer, Librarians, Public libraries
Full-Text [PDF 641 kb]   (842 Downloads)    
Type of Study: quantitative | Subject: Libraries Services for Special Groups
Received: 2019/01/22 | Accepted: 2019/08/5 | ePublished ahead of print: 2020/05/31 | Published: 2020/08/2 | ePublished: 2020/08/2

1. اعلامی، فرنوش؛ نارنجی‌ثانی، فاطمه؛ یوزباشی، علی‌رضا (1394). بررسی ساختار عاملی تسهیم دانش، خلق دانش و اعتماد سازمانی: مطالعه موردی کارشناسان دانشکده فنی و مهندسی دانشگاه تهران. نوآوری و ارزش آفرینی.
2. 2(5): 5-20.
3. برادر، رؤیا؛ کیانی خوزستانی حسن؛ گوهری حمیده (1391). بررسی وضعیت منابع انسانی نهاد کتابخانه های عمومی کشور از نقطه نظر مدیریت دانش. تحقیقات اطلاع‌رسانی و کتابخانه‌های عمومی، ۱۸ (۲) :۳۳۱-۳۵۵
4. بزرگی، احمد (1393). مطالعه عوامل موثر بر فرایند مستندسازی تجربیات کارکنان: مطالعه موردی کارکنان بانک توسعه صادرات ایران مستقر در شعب تهران. پایان نامه کارشناسی ارشد. دانشگاه آزاد اسلامی واحد مرکزی تهران. دانشکده مدیریت، گروه مدیریت بازرگانی.
5. بصیریان‌جهرمی، رضا؛ دهقانی، لیلا (1390). بررسی چگونگی انتقال دانش ضمنی در میان کارشناسان پرستاری بیمارستان‌های شهر بوشهر/ (طرح پژوهشی)، دانشگاه علوم پزشکی و خدمات بهداشتی درمانی، بوشهر.
6. توتونچی تبریزی، مریم (1395). بررسی نقش عوامل موثر بر تبادل دانش ضمنی بین بخش بازاریابی و فروش و تاثیر آن‌ها بر موفقیت بازاریابی. پایان نامه کارشناسی ارشد. دانشگاه سمنان. دانشکده اقتصاد، مدیریت و علوم اداری.
7. خاتمیان‌فر، پریسا؛ پریرخ، مهری (1388). بررسی عوامل مشوق و بازدارنده اشتراک دانش در سازمان کتابخانه‌ها، موزه‌ها و مرکز اسناد آستان قدس رضوی. کتابداری و اطلاع‌رسانی، 12(1)، 223-246.
8. دخت‌عصمتی، محدثه؛ زارعی، هاجر (1392). مطالعه وضعیت اشتراک دانش و مدیریت وب‌سایت‌های کتابخانه‌های دانشگاهی شهر تهران. پژوهشنامه پردازش و مدیریت اطلاعات، 28(4)، 945-969.
9. رشکوئیه جدیدی، صدیقه (1395). بررسی وضعیت عوامل موثر بر انتقال دانش ضمنی کارکنان دانشگاه الزهرا (س). پایان نامه کارشناسی ارشد. دانشگاه آزاد اسلامی واحد تهران مرکزی. دانشکده روانشناسی و علوم تربیتی.گروه علوم تربیتی.
10. صادق‌زاده وایقان؛ علی، حسن‌زاده، محمد؛ نجفقلی‌نژاد ورجوی، اعظم(1392). اطلاعات و جریان اطلاعات در سازمان‌ها. نشر کتابدار، 1392.
11. صیامیان، حسن؛ شهرابی، افسانه؛ باب‌الحوائجی، فهیمه (1393). بررسی نگرش کتابداران کتابخانه‌های عمومی استان مازندران به مدیریت دانش. فصلنامه دانش‌شناسی (علوم کتابداری و اطلاع‌رسانی و فناوری اطلاعات)، 7(25)، 103-116.
12. سلیمان‌پور قرابقلو، سمیرا؛ فرج‌پهلو، عبدالحسین؛ حیدری، غلامرضا (1395). اشتراک دانش و عوامل موثر بر آن در میان دانشجویان تحصیلات تکمیلی دانشگاه شهید چمران اهواز در سال تحصیلی 93-94. مجله مطالعات کتابداری و علم اطلاعات، 8(2)، 19-44.
13. فرمانبربرجی، تکتم (1392). برداشت‌ها و ادراکات صاحبنظران نسبت به عوامل موثر بر تبدیل دانش ضمنی به دانش صریح. پایان‌نامه کارشناسی ارشد. دانشگاه فردوسی مشهد. دانشکده علوم اداری و اقتصادی.
14. قنبری، شکراله (1395). بررسی واولویت‌بندی موانع به اشتراک‌گذاری دانش در بانک تجارت (مطالعه موردی بانک تجارت استان مازندران) . سومین کنفرانس بین المللی مدیریت و اقتصاد (تربیت حیدریه).
15. موسی خانی محمد؛ رونقی محمد حسین؛ رونقی مرضیه (1394). رابطه فرایندهای مدیریت دانش و حاکمیت فناوری اطلاعات در سازمان‌های فعال در حوزه فناوری اطلاعات. تحقیقات اطلاع‌رسانی و کتابخانه‌های عمومی، ۲۱ (۱) :۱۰۹-۱۲۶
16. هوشیار، وجیه؛ لگزیان، محمد؛ بذرگری، مهسا (1393). شناسایی عوامل موثر بر فرایند انتقال دانش در سازمان‌های شغل سیار. مدیریت فردا. 13 (40). ص. 92-106. Agyemang, F. G., & Boateng, H. (2019). Tacit knowledge transfer from a master to an apprentice among hairdressers. Education+ Training, 61(1), 108-120. [DOI:10.1108/ET-12-2017-0200]
17. Alami, F., Narenji Sani, F & Uzbashi, A. (2014). Factor structure of knowledge sharing, knowledge creation and organizational trust (case study: staff of engineering faculty, university of Tehran), Journal of Innovation and Enterpreneurship, 2(5), 5-20. [In Persian]
18. Baradar R, Kiani Khoozestani H, Gohari H. (2012). A Study of the Status of Human Resources in the Iran Public Libraries Foundation from the Point of View of Knowledge Management. Research on Information Science & Public Libraries, 18 (2) :331-355. [In Persian]
19. Basirian Jahromi, R. (2011) Assessment of Implicit Knowledge Transfer among Nursing Experts in Bushehr Hospitals (Research Project)/ Bushehr. [In Persian]
20. Bozorgi, A. (2014). Factors affecting the process of documenting the experiences of employees (Case Study: Export Development Bank of Iran, based in Tehran branch staff). M.A. thesis. Islamic Azad University (Central Tehran Branch). [In Persian]
21. Chandrasekar, K., & Sivathaasan, N. (2016). Children's section of the Jaffna Public Library: user satisfaction survey. Library Review, 65(1/2), 108-119.‌ [DOI:10.1108/LR-05-2015-0050]
22. Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business Press.‌
23. Dokhtesmati, M. & Zarei, H. (2013). Study of knowledge sharing and university libraries website management in Tehran City, Information Sciences & Technology, 28(4), 945-969. [In Persian]
24. Farmanbar Barji, T. (2013). Experts' understanding and perceptions of factors affecting conversion of tacit Knowledge to Explicit Knowledge. M.A. Thesis. Ferdowsi University of Mashhad. [In Persian]
25. Ghanbari, Sh. (2016). Study and prioritize the barriers of knowledge sharing at the Tejarat Bank. Presented at 3rd International Conference of Management and Business. Torbat Heidariyeh. [In Persian]
26. Hadjipavlis, A. (2012). Knowledge sharing amongst librarians in Cypriot libraries.‌ available via (17/08/2018)
27. Hofstede, G, Neuijen, B, Ohayv D.D and Sanders G,(1990). Measuring organizational cultures: A qualitative and quantitative study across twenty cases. Administrative Science Quarterly 35, 286-316. [DOI:10.2307/2393392]
28. Hoshyar, V., Legzian, M. & Barzegari, M. (2014). Identifying Factors that Influence the Process of Knowledge Transfer in Offshore Organizations, Management tomorrow, 13(40), 91-106. [In Persian]
29. Khatamian Far, M & Parirokh, M. (2009). Investigating the Incentives and Inhibitors of Knowledge Sharing in the Organization of Libraries, Museums and the Document Center of Astan Quds Razavi. Library and Information Sciences, 12(1), 223-246. [In Persian]
30. Krogh, G. v. and Kohne, M. ,(1998). Der Wissenstransfer in Unternehmen: Phasen des Wissenstransfers und wichtige Einflussfaktoren. Die Unternehmung.
31. Lin, H. F. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal of manpower, 28(3/4), 315-332.‌ [DOI:10.1108/01437720710755272]
32. Mosakhani, M., Ronaghi, M. & Ronaghi, M. (2015). The Relationship between Knowledge Management Processes and Information Technology Governance in IT Organizations. Research on Information Science & Public Libraries, 21 (1) :109-126. [In Persian]
33. Osterloh, M. (2007). Human resources management and knowledge creation. Knowledge creation and management. New challenges for managers, 158-175.
34. Rashkaviyeh Jadidi, S. (2016) Study of the factors affecting the tacit knowledge transfer of AL Zahra University staff. M.A. thesis. Islamic Azad University (Central Tehran Branch). [In Persian]
35. Sadeghzadeh Vayeghan, A., Hassanzadeh, M. & Najaf Gholi Nejad Varjovi, A. (2013). Information and information flow in organizations. Ketabdar Pub. [In Persian]
36. Saini, M., Arif, M., & Kulonda, D. J. (2018). Critical factors for transferring and sharing tacit knowledge within lean and agile construction processes. Construction Innovation, 18(1), 64-89. [DOI:10.1108/CI-06-2016-0036]
37. Shen Si; Yujia Y. (2017). Research on Tacit Knowledge Management Strategies in Library Information Consulting Service. In Proceedings of 2017 2nd international conference on politics, economics and law (ICPEL 2017) Book Series: AEBMR-Advances in Economics Business and Management Research. Vol. 23: 266-269. [DOI:10.2991/icpel-17.2017.68]
38. Siamian, H., Shahrabi, A., Babalhavaeji, F. (2014). Attitudes of Librarians of Mazandaran Province of Public Libraries toward Knowledge Management. Journal of Knowledge Study, 7(25), 103-116. [In Persian]
39. soleimanpour, S., Farajpahlou, A., Heidari, G. (2017). Journal of Library and Information Science Studies, 23(18), 19-44. [In Persian]
40. TuTunchi Tabrizi, M. (1395). Investigating of the factors affecting tacit knowledge exchange between marketing and selling departments and their impact on marketing success: A study amongst salespeople of Kar-Afarin Insurance Co. M.A. Thesis. Semnan University. [In Persian]
41. White, T. (2004). Knowledge Management in an Academic Library. 70th IFLA General Conference and Council. Buenos Aires, Argentina. http://archive.ifla.org/IV/ifla70/papers/089e-White (Accessed 19 june. 2018).

Add your comments about this article : Your username or Email:

Send email to the article author

© 2021 All Rights Reserved | Research on Information Science and Public Libraries

Designed & Developed by : Yektaweb